If for any reason you would like to return an item within 14 days of receiving the delivery you should do the following:
Contact cutomer services via Ebay and inform them that you wish to return the item(s), or, email us on eBay. We will refund unused item(s) that are received in re-saleable condition, however you will need to pay for the return carriage. We can arrange a collection if required but this would be at a cost to yourself.
In the unlikely event that your item is damaged, please contact us to report this within 14 days of receipt. We shall arrange for a replacement to be sent or carrier to collect the items from you and return them to us (at no cost to yourself).In all other circumstances you shall be responsible for return postage/courier charges.
SLEEPSTYLE LTD cannot be held responsible for non-delivery of returned goods so we recommend you get a certificate of posting from the Post Office or Courier.
Goods must be in original Packaging and Unopened.
Custom Altered Items are non-refundable.
Buyer will be charged 20% Restocking fees, if the buyer changes their mind and there is no fault with the items delivered
Please return your items to:
UNIT 4, HIRST ROAD